Welcome to Privacy Policy

Privacy Policy

NexaCode Institute of Technology operates the website https://nexacodeacademy.in/ (the "Website") and provides various educational services, including online courses and franchise opportunities (collectively, the "Services").

This Privacy Policy describes how we collect, use, process, and disclose your information in connection with your access to and use of our Website and Services. We are deeply committed to protecting your privacy and handling your personal data in a transparent manner.

1. INFORMATION WE COLLECT

We collect different types of information depending on your interaction with our Website and Services.

A. Information You Voluntarily Provide to Us:

For Online Course Users/Students:
Contact & Profile Data: Name, email address, phone number, address, profile picture, and any information you provide during account registration.
Payment & Transaction Data: Information required to complete a purchase, such as credit card details (processed securely by third-party payment gateways), billing address, and transaction history.
Educational Data: Course enrollment details, quiz results, assignment submissions, course progress, certifications earned, and feedback you provide.
Communication Data: Content of messages, emails, or calls when you contact our support or communicate with our instructors.
For Franchise Inquiries/Applicants:
Contact & Business Data: Name, email address, phone number, current occupation, location/city of interest for franchise, financial information, and any business documents you submit during the application process.

B. Information Collected Automatically:

Usage Data: Details about how you use our Website, such as the pages you view, the links you click, the time spent on pages, and the search terms you use.
Device Data: Information about the device you use to access the Services, including your IP address, browser type, operating system, and unique device identifiers.
Cookies & Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. (Please refer to our separate Cookie Policy for more details).

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Purpose Category	Examples of Use
To Provide & Manage Services	To create and manage your student or franchise account; to process transactions and course payments; to deliver online courses and track your progress; to issue certificates of completion.
To Communicate with You	To respond to your inquiries and support requests; to send you administrative information, policy updates, and security alerts; to notify you about course changes or service outages.
Marketing & Promotional	To send you promotional materials about new courses, services, and special offers that may interest you (where permitted by law and based on your preferences).
For Franchise Operations	To evaluate your franchise application; to communicate about the franchise agreement; to provide training, support, and operational guidance to the local franchisee.
Improvement & Analysis	To monitor and analyze trends, usage, and activities in connection with our Services; to improve the functionality and content of our Website and courses; to conduct research and analytics.
Security & Legal Compliance	To detect and prevent fraud, spam, abuse, and other harmful activity; to comply with legal obligations, enforce our Terms & Conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3. SHARING AND DISCLOSURE OF YOUR INFORMATION

We may share your personal data with the following categories of recipients:

Recipient Category	Purpose of Sharing
Service Providers	Third-party vendors who perform functions on our behalf, such as payment processors (e.g., Razorpay, PayPal), cloud hosting providers (e.g., AWS, Google Cloud), email service providers, and analytics tools.
Franchisees (Local Centers)	Crucial for the Franchise Model: If you inquire about or enroll in a course associated with a specific geographic location, we may share your Name, Contact details (Phone/Email), and Course of Interest with the relevant local franchisee ("Franchise Partner") to facilitate local enrollment, in-person support, or operational coordination.
Legal & Regulatory Authorities	Government agencies, law enforcement, or other third parties, if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.
Business Transfers	In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Affiliates	Our current and future affiliated companies, in which case we will require those affiliates to honor this Privacy Policy.

4. FRANCHISE MODEL SPECIFIC DATA PROCESSING

When you interact with our franchise network, either as a prospective franchisee or as a student:

Franchisee Applicants: The information collected during the application process (Section 1.A) is used solely to evaluate your application and, if approved, to manage the ongoing franchise relationship.
Student Data and Franchisees: When a student registers for an online course that has a supporting local franchise (or registers directly through a local franchisee), both Nexacode Institute of Technology (the franchisor) and the local Franchise Partner may have access to the student’s personal data and course progress data. The Franchise Partner is obligated to treat your data in accordance with this Privacy Policy and their own privacy terms.

5. CHILDREN'S PRIVACY (Minors)

The Website and Services are generally not directed to individuals under the age of 10.

If you are under the specified age, you should review this Policy with your parent or guardian to ensure they understand and agree to it on your behalf.
If we learn we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

6. DATA SECURITY

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure/Deletion: The right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions (e.g., direct marketing).

To exercise any of these rights, please contact us using the contact details provided below.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Policy. We advise you to review this Privacy Policy periodically for any changes.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nexacode Institute of Technology

Email: info@nexacodeacademy.in
Address: RMZ ECO WORLD, Sarjapura Marathalli, Outer Ring Road, Bengaluru - 560103
Phone: +91 8787509536